Chicago Public Library Strategic Plan Prep
Clients: Chicago Public Library
Partners: Treacy & Co.
Challenge: Chicago Public Library (CPL) celebrated its 150th anniversary in 2023 and continues to evolve as a resource for Chicagoans. In recent years, CPL underwent several changes, including a new leadership team, a post-pandemic shift in how people use the library, and key planning efforts, including an equity and capital plan. CPL’s current strategic plan concludes in 2024. Before undergoing the strategic plan, the CPL executive team wants to ensure that all stakeholders are grounded in the organization’s strategic vision and ensure that the initiatives are coordinated and framed appropriately for its key stakeholders, especially CPL employees.
Action: With support from a pro bono team from Treacy & Co and Civic Consulting Alliance in fall 2023, the executive team completed pre-visioning work to refresh CPL’s positioning and messaging. This included socializing the content across employees and external groups including the Board of Directors, CPL Foundation, and the Mayor’s office.
Result: Chicago Public Library has a clear articulation of its mission, vision, values, strategic priorities, and capabilities that will drive thoughtful stakeholder engagement and organizational planning as part of its next strategic planning process.